Effective date: November 11, 2026

These terms cover text messages (SMS) from Armor Gym.

Program name: Armor Gym Texts

Who sends the texts: Soul’d Out Fitness, LLC d/b/a Armor Gym (“Armor Gym,” “we,” “us”), which runs Armor Gym Knoxville and Armor Gym Oak Ridge. Texts come from your gym’s texting number (see “Our gyms” below).

What we send

Service texts. These go to people who said yes to texts, and to members who signed a membership or personal training agreement with us (see “Service texts for members” below).

  • Child care notices: for example, when your child is checked in, a reminder when pick-up time is near, when time is up, or when we need you to come to child care.
  • Billing notices: for example, when a payment doesn’t go through or a balance is past due.
  • Personal training reminders: for example, a reminder before your session.

Follow-ups and offers. These only go to people who tick the box (see “How to sign up” below).

  • Welcome texts: a welcome when you start a pass or membership. These may include the gym’s phone number.
  • Visit follow-ups: for example, a check-in after your first visit, and our coach’s first-week workout plan. Some include a link to a workout plan.
  • Occasional offers: for example, a free session with one of our coaches.

Replies from our staff when you text us.

How to sign up

Tick the optional box next to these words:

Yes, Armor Gym may text me about my membership, child care, visits and offers. Message frequency varies. Msg & data rates may apply. Reply STOP to opt out, HELP for help. Saying yes isn’t required to join or buy anything. Terms: armorgym.com/sms-terms · Privacy: armorgym.com/privacy-policy

You’ll find the box here:

  • Guest waiver: under the heading “Text messages (optional)”. Guests open the waiver by scanning the QR code at the front desk.
  • Membership agreement: in a separate, optional “Text messages (optional)” section after you sign the membership agreement (on a screen at the front desk). Signing the agreement does not sign you up for follow-ups or offers (see “Service texts for members” below).
  • Child care family form: under the heading “Text messages (optional)”, in the parent section.
  • Armor Gym member app: under the heading “Texts from Armor Gym”, with the same words.

The box is never ticked for you. You can see pictures of each one at armorgym.com/text-messages.

Service texts for members

Our membership and personal training agreements have a “Contact” section that lets us contact you at the phone number on the agreement, or one you give us later. We use it only for the service texts listed above. It does not sign you up for follow-ups or offers: those only go to people who tick the box. Replying STOP stops service texts too.

If you haven’t signed a membership or personal training agreement with us (for example, guests and day-pass visitors, who sign only the guest waiver), you only get automatic texts from us if you tick the box.

Saying yes is not required

Ticking the box to get texts is not a condition of joining, buying a membership, or buying anything else. Follow-ups and offers only go to people who tick it.

How often

Message frequency varies.

Cost

Message and data rates may apply. Your mobile carrier can tell you what your plan charges.

How to stop texts

Reply STOP to any text from us. These words also work: STOPALL, UNSUBSCRIBE, CANCEL, END, QUIT, OPTOUT or REVOKE. You’ll get one text confirming that you’re unsubscribed, and then no more texts. You can also tell our front desk staff, or untick “Texts from Armor Gym” in the member app if you ticked it there. Stopping texts stops all texts from us, including service texts such as child care and billing notices. It doesn’t change your membership.

How to start again

Reply START or UNSTOP to either gym’s texting number, or turn “Texts from Armor Gym” back on in the member app.

Help

Reply HELP to any text, or call your gym’s front desk.

Our gyms

Armor Gym Knoxville
10710 Lexington Drive, Knoxville, TN 37932
Front desk: (865) 963-3030
Texts come from: (865) 359-0344

Armor Gym Oak Ridge
103 S. Illinois Ave., Oak Ridge, TN 37830
Front desk: (865) 294-4303
Texts come from: (865) 685-5955

If you text us first

If you text one of our numbers first, our staff may text you back about your message within 30 days, even if you haven’t said yes to texts.

If you change your phone number

Please reply STOP from your old number, or tell our front desk, so our texts don’t go to whoever gets that number next.

Delivery

Mobile carriers are not liable for delayed or undelivered messages.

Privacy

We do not share, sell, or provide mobile information, including your mobile phone number and text-message opt-in data and consent, to third parties or affiliates for marketing or promotional purposes. Read our full Privacy Policy.

Changes to these terms

We may update these terms. The effective date at the top of this page shows when they last changed.

Contact us

Call Armor Gym Knoxville at (865) 963-3030 or Armor Gym Oak Ridge at (865) 294-4303, or stop by either front desk. By mail: Soul’d Out Fitness, LLC d/b/a Armor Gym, 10710 Lexington Drive, Knoxville, TN 37932.